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Q: How To Place An Order ?    

Step 1, please tell us the product model and quantity you need(by email or online chat, all the messages can be replied in 24 hours)      
Step 2,we will make a PI for you to confirm the order details;      
Step 3, after we confirmed everything together, you can arrange the payment;            

Step 4, finally we deliver the goods within the stipulated time.  

 Q: How long will it take to receive the order ?        

-Sample Order: 5-10 days after receipt of the full payment.    
-Stock Order: 3-7 days after receipt of the full payment    
-OEM Order: 15-20 days after receipt of the deposit. 

 

Q:How can i be sure if the product suits me ?

we have the size chart for every single product with very clear explanation, and   if you are still not sure about which size you should choose, you can email us, we will reply and help you at the first time.


Q: How long it takes to reply the email?
Usually we can reply you in 24 hours, some even in hours. however, when it  comes to the holidays or weekend, the email can be delayed 

Q: How long is the warranty for the scuba diving suits and related equipment ?

One year warranty for all kinds of products.if you find any defective accessories when you receive the product,please let us know at the first time, we will replace a new parts for free to replace in the next order, as an         experienced manufacturer, we can guarantee you the quality and after-sale service without worry.


Q: What payment can you support?

T/T, Western Union, Moneygram ,Escrow,Paypal.
   (1)Paypal
   1. With PayPal, you can send payment quickly and securely on-line.
   2. Through PayPal, you can pay with credit card, debit card, or bank account balance.
   3. Once your order is submitted, you will be redirected to PayPal's site where you could make the payment.
   Advantages with using Paypal:
   Payment is traceable. You can trace the status of your payment using your PayPal account.
   Payment does not require you to use your credit card online (you can transfer directly from your bank account).
(2)Bank transfer(T/T)
   Note:Please email your order number, amount, sender's first and last name, sender's country, sender's phone number and transaction ID to us  after you send payment through bank transfer(T/T). 



Q: Why the amount you received is less than what I paid in Bank?
     Besides transaction fee in the bank you make transfer, also, there may be some third party Bank charging you in the process. That's because, if the bank in which you make payment has no business relationship with our bank,  then payment may be sent to a third party bank first, and then send to our bank. If that happens, the third party  will charge the transaction fee from the payment, so the payment time will be longer and the amount we receive will be less than the amount you pay.


Q: What shipment can I choose if I order?

It's all up to you, we can ship the order by DHL, UPS, EMS, Fedex,Air freight as well as sea freight


Q:Do you support drop shipping?

Yes, drop shipping is available.
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If so, why don’t you get in touch with us so we can talk about your projects.
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